Nebula · Support
We handle problems with the same calm care the app is built with.
If you run into issues with Nebula, including sign in, sync, messaging, media caching, Sign in with Apple, groups, or Moments, you can contact support here.
Support Email
Please Include
- Your Nebula username
- Your device model and OS version
- The approximate time the issue occurred
- Steps to reproduce and screenshots if available
Common Support Topics
- Account registration, login, Apple sign in, and account linking
- Chats, groups, friends, and Moments issues
- Image sending, receiving, caching, and rendering
- Privacy, data export, and account deletion questions
Response Time
We usually reply within 3 business days. More complex issues may take longer to investigate.
Related Pages
Privacy Policy: https://nebula.aoodyconcor.de/privacy/en/